How to apply your FreeStyle sensor
How to apply your FreeStyle Libre sensor
DISCLAIMER: People using products sold by Artheon Medical® should always refer to the directions provided by a product's manufacturer for usage information.
*High levels of vitamin C may affect the accuracy of sensor readings. Refer to the FreeStyle Libre 3 user manual for more information.
†The FreeStyle Libre 3 Plus cannot completely replace fingerstick tests. These tests are required to confirm any low or high sensor readings and when sensor readings do not match your symptoms.
‡Among patient-applied sensors. Data on file, Abbott Diabetes Care.
How to apply your Dexcom G7 sensor
How to apply your Dexcom G7 sensor
My sensor stopped working or fell off. What should I do?
We understand that quality control issues can happen. If your CGM sensor is damaged or not functioning properly, don't worry — each CGM manufacturer has a simple replacement process to address these concerns and improve their products.
FreeStyle Libre users
Contact Abbott Customer Service at (855) 632-8658
Dexcom G7 users
Contact Dexcom Customer Service at (888) 738-3646
How to get your FreeStyle Libre / Dexcom
Do you meet all CGM qualifications?
The beneficiary has diabetes
Patient must be insulin treated or has a history of problematic hypoglycemia with documentation
Within six (6) months prior to ordering the CGM, the treating practitioner has an in-person visit with the beneficiary
Every six (6) months following the initial prescription of the CGM, the treating practitioner conducts an in-person visit with the beneficiary to document adherence to their CGM regimen and diabetes treatment plan
Ready to Order?
Order Today
Send your prescription via fax to (813) 367-1131 or reach our New Customer Enrollment team directly. We verify benefits, contact the patient and ship the device to the doorstep.
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